Frequently Asked Questions
Check out our most frequently asked questions here. If you still need help then please contact us at merch@1001tracklists.com
General
To begin, please check the sizing guide on each individual item page. T-Shirts are a more relaxed fit and run true to size. Hoodies run slightly more form fitting, so if you prefer oversized hoodies, we recommend you order a size up (take it from oversized hoodie lovers!).
As soon as you place your order, we’re on it – we know you need it fast! Unfortunately this means we cannot make any changes to an order once it's been placed. You’ll need to place another order or return any unwanted items.
To avoid additional hassle, please double check sizing and your order details (e.g. shipping address) BEFORE placing your order.
Please wash clothes inside out with cold water and tumble dry on low to avoid damaging the print.
Returns & Refunds
We’re here to help if you wish to return your order. Please email merch@1001tracklists.com with ‘REFUND’ in the subject line of your email to begin the return process. You can find more information on the Returns & Refunds page.
Sorry you have received a faulty item! To get this sorted, please contact us by email at merch@1001tracklists.com with a picture of the faulty item and your order number.
As your return was initiated by contacting us on email, we’ll update you via email each step of the way on your return.
Unfortunately we can not refund postage/shipping/custom charges on any orders.
Please note we are unable to accept exchanges. If you wish to exchange an item, your best option is to return your item and reorder a replacement.
Shipping
We work with international partners to ship your item(s) to you as timely as possible. Once your item(s) is shipped, you will receive a tracking information via email. Please allow ample time for fulfillment and delivery.
Delivery time within the US ranges from 5-14 business days. Delivery time on international orders can be anywhere from 5-35 days. Please understand with COVID there can be unexpected additional delays out of our control.